Terms of Services
Terms of Service for Urban Candles
Welcome to the Urban Candles website. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site. If you do not agree to these terms, you may not use our services.
1. General Information
Urban Candles ("we," "our," or "us") operates this website to provide products and information to our customers. By visiting or purchasing from our site, you engage in our "Service" and agree to the following terms.
2. Eligibility
To use our website, you must be at least 18 years old or have the consent of a parent or guardian. By using our site, you represent that you meet this eligibility requirement.
3. Products and Services
- Product Availability: We strive to keep our product listings up to date, but availability may change without notice.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
- Accuracy: We make every effort to display accurate product descriptions, but we do not guarantee that all information on the website is free of errors.
4. Orders and Payments
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing, or product availability.
- Payment: By completing a purchase, you agree to provide accurate billing and payment information. All transactions are processed securely.
- Cancellation Policy: Once an order has been processed, it cannot be canceled.
5. Shipping and Delivery
- Processing Time: Orders are typically processed within 1 business day.
- Delivery: Shipping times vary based on location and method. Refer to our [Shipping Policy]www.urbancandlesllc.com/ for more details.
- Risk of Loss: Once shipped, risk of loss passes to the buyer.
6. Returns and Refunds
For details about returns, refunds, and exchanges, please see our [Return Policy] www.urbancandlesllc.com.
7. Intellectual Property
- All content on the Urban Candles website, including text, images, logos, and designs, is the property of Urban Candles and protected by copyright and trademark laws.
- You may not reproduce, distribute, or use any content without our prior written permission.
8. Prohibited Uses
You agree not to use our website for any unlawful purpose, including but not limited to:
- Violating any laws or regulations.
- Uploading harmful or malicious code.
- Collecting personal information of others without consent.
9. Limitation of Liability
Urban Candles shall not be held liable for any damages resulting from the use or inability to use our website or products, including but not limited to indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold harmless Urban Candles and its affiliates, employees, and partners from any claim or demand arising from your use of the website or violation of these terms.
11. Governing Law
These terms and any disputes arising from your use of our website are governed by the laws of the State of Connecticut, without regard to its conflict of law principles.
12. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting. It is your responsibility to review this page periodically for updates.
13. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:
- Email: theurbancandles@gmail.com
- Phone: (203) 285-0085
By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for supporting Urban Candles! 🕯️✨